Outpatient Medical Manager - Hanover, PA (98)

Hey there. Yes, we're talking to you…the reader of this job posting!

TrueNorth Wellness is committed to an inclusive team that provides an opportunity for all and celebrates the individual! So, if you're excited about this role and are on the fence…boldly approach the "apply now" button below to learn more!

Mission and Vision:
Inspiring hope and healthy living by providing behavioral health and wellness services one person at a time.

Core Values:
 Compassion, Empowerment, Integrity, Safety, Respect, Diversity, and Teamwork.


  • Medical
  • Dental
  • Vision
  • 401K plan with company match
  • Paid Holidays
  • Paid time off.
  • Long /Short Disability
  • Life ADD Insurance
  • Employee Assistance Program

Flexible Work Schedules

Outpatient Medical Assistant
Hanover, PA 17331

Starting at $19.38 depending on experience

"In this ever-changing society, the most important and enduring thing is our family, we value family."
TrueNorth Wellness has a very competitive benefits package and a flexible work schedule.


  • Oversight of the medical department staff (nurses, practice coordinator, medical assistant)
  • Serving as an operations contact for the psychiatrists, CRNPs, and PAs (approving schedule changes, coordinating coverage during absences of medical providers, relaying expectations, reinforcing accountability to agency standards and expectations)
  • Ensuring the smooth functioning of day-to-day psychiatric medical operations (acceptance/intake of new clients, management of waitlists, scheduling, refills/refill requests, prior authorizations, communication/coordination of care with other providers, nursing services, and documentation in the medical record)
  • Working closely with the Medical Director to ensure compliant and quality care
  • Supporting department staff and functions by completing some/all of these duties alongside the other staff as necessary
  • Creating, implementing, and ensuring efficient processes, in cooperation and close coordination with the other managers of the outpatient program and customer engagement department


  • Minimum of 2-5 years of supervisory experience in a psychiatric program or medical office setting
  • Strong organizational, problem-solving, and leadership skills
  • At least a basic knowledge of medical billing and coding practices
  • Knowledge of the regulations governing Psychiatric Outpatient Clinics
  • Mental Health Worker criteria preferred (i.e. a bachelor's degree in psychology or a related field)

TrueNorth Wellness Services has been providing our communities with behavioral health and wellness programs for more than 40 years and strives to create a safe environment of trusting relationships and a culture of hope and healing where all will thrive.

TrueNorth Wellness Services is proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. TrueNorth is also a trauma-informed organization; all employees are expected to demonstrate behaviors that further that goal.