Outpatient Medical Manager

Outpatient Medical Manager

Location: Hanover, PA 17331

Status: Full time

Starting at $19.00, salary increases depending on experience.

"In this ever-changing society, the most important and enduring thing is our family, we value family"

TrueNorth Wellness has a very competitive benefits package and a flexible work schedule.

Key responsibilities will be: 

-Oversight of the medical department staff (nurses, practice coordinator, medical assistant) 

-Serving as an operations contact for the psychiatrists, CRNPs, and PAs (approving schedule changes, coordinating coverage during absences of medical providers, relaying expectations, reinforcing accountability to agency standards and expectations) 

-Ensuring the smooth functioning of day-to-day psychiatric medical operations (acceptance/intake of new clients, management of waitlists, scheduling, refills/refill requests, prior authorizations, communication/coordination of care with other providers, nursing services, and documentation in the medical record) 

-Supporting department staff and functions by completing some/all of these duties alongside the other staff as necessary 

-Creating, implementing, and ensuring efficient processes, in cooperation and close coordination with the other managers of the outpatient program and customer engagement department 


-Minimum of 2-5 years management experience in a psychiatric program or medical office setting

-Strong organizational, problem-solving, and leadership skills

-At least a basic knowledge of medical billing and coding practices

-Knowledge of the regulations governing Psychiatric Outpatient Clinics

-LPN or other nursing credential preferred.

TrueNorth Wellness has a very competitive benefits package and a flexible work schedule. 

TrueNorth Wellness Services has been providing our communities with behavioral health and wellness programs for more than 40 years and strives to create a safe environment of trusting relationships and a culture of hope and healing where all will thrive. 

TrueNorth Wellness Services is proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. TrueNorth is also a trauma-informed organization, and all employees are expected to demonstrate behaviors that further that goal