Outpatient
Medical Assistant
Hanover, PA 17331
Starting at $14.28 depending on experience
Status: Full-time.
Mission and Vision:
Inspiring hope and healthy living by providing behavioral health and wellness services one person at a time.
Core Values:
Compassion, Empowerment, Integrity, Safety, Respect, Diversity, and Teamwork.
Benefits:
- Medical
- Dental
- Vision
- 401K plan with company match
- Paid Holidays
- Paid time off.
- Long /Short Disability
- Life ADD Insurance
- Employee Assistance Program
Job Description:
- Coordinate and schedule client medical
appointments as needed while adhering to the agency attendance policy.
- Assist medical staff in completing refill
requests, prior authorizations, completion of forms or referrals, taking vitals
for the providers, and answering client calls.
- Assist with setting up clients for telehealth
appointments and client portal.
- Mail/ fax lab slips when ordered by the provider.
- Coordinate care between clients and medical
staff and resolve questions and issues that may arise.
- Ability to provide the highest level of customer
service.
- Interact with all external and internal
customers in a professional and empathetic manner.
- Act as a customer service liaison between clients,
medical staff, and other external providers
- Ability to demonstrate effective written and
oral communication skills.
- Respond to all messages promptly
- Document services and interactions with clients
accurately and appropriately in the electronic medical record.
- Ability to demonstrate strong organizational
skills, with attention to detail and accuracy.
- Complete schedules, timesheets, and
administrative paperwork promptly.
- Complete mandatory agency training and maintain
required clearances necessary
Qualifications:
- Minimum of a High school diploma and medical
office experience preferred.
- Willingness to travel to other office locations
if needed.
- Knowledge of office equipment: computers,
Microsoft Office, copier, scanner, fax, and blood pressure cuff.
- Pass the Child Abuse Clearance, State Police
Clearance, FBI fingerprinting, and mandated child reporter training.
TrueNorth Wellness Services has been providing our communities with behavioral health and wellness programs for more than 40 years and strives to create a safe environment of trusting relationships and a culture of hope and healing where all will thrive.
TrueNorth Wellness Services is proud to be an
equal opportunity employer - and celebrate our employees' differences,
regardless of race, color, religion, sex, sexual orientation, gender identity,
national origin, age, disability, or Veteran status. TrueNorth is also a
trauma-informed organization; all employees are expected to demonstrate
behaviors that further that goal.